We're Here to Help

Whether you need immediate assistance or just have questions, our team is ready to support you.

Get in Touch

Reach out through any of these channels. We respond to all inquiries within one business day.

Email

[email protected]

For general inquiries and non-urgent matters

Emergency Fraud Alerts

[email protected]

If you believe you're currently being targeted

Office Address

427 Laurier Avenue West
Suite 840
Ottawa, ON K1R 7Y2
Canada

Business Hours

Monday - Friday: 8:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Sunday: Closed

Emergency support available 24/7 for Active Defense and Complete Protection members

Urgent Situation?

If you've already provided personal information or transferred funds to a suspected scammer:

  1. Contact your financial institution immediately
  2. Email us at [email protected] with details
  3. Report to the Canadian Anti-Fraud Centre: 1-888-495-8501

Send Us a Message

We'll review your inquiry and respond within 24 hours.

Your information is encrypted and never shared with third parties. See our Privacy Policy.

Our Coverage

While our head office is in Ottawa, we serve clients across all Canadian provinces and territories.

Atlantic Canada

Serving clients in Newfoundland and Labrador, Prince Edward Island, Nova Scotia, and New Brunswick

Central Canada

Serving clients in Quebec and Ontario, including Toronto, Montreal, and Ottawa regions

Prairie Provinces

Serving clients in Manitoba, Saskatchewan, and Alberta

West Coast & North

Serving clients in British Columbia, Yukon, Northwest Territories, and Nunavut